Indian
Manufacturing industry is governed by increasing financial complexities,
relentless customer requirements and demand cyclicality. Hence to be successful
in the market, many industrial manufacturers are transitioning to Agile to
effectively plan and execute complex programs, reduce wastage, deliver products
which meet the customers’ requirements and to position themselves as the
complete solution providers to their consumers.
Focus in
this industry has drastically shifted towards customers. Customers are getting
more and more demanding with their unique needs and they have also become more
knowledgeable. This has forced the manufacturers to improve product line
planning, maintain better balance between resources and features and to
innovate rapidly. They have realised that to stay competitive, they must
provide superior customer service continuously throughout the life cycle of the
product. Also, they have to effectively manage and communicate product information
with suppliers to drive the product costs down, delivered at specified quality
levels and meet schedule commitments.
Agile tools can help these companies in the
following ways:
1.
Bids and Proposals: A traceability matrix can
be maintained which can link each and every bid and proposals with the clients’
specific requirements, to downstream design, planning, procurement, production,
maintenance schemes etc.
2.
Product Portfolio Planning and Maintenance:
All the various products can be tracked simultaneously, with dashboards
providing vital information like resource utilization, number of features
completed, cost incurred, due delivery date, constraints etc. for every project,
thereby allowing a lot of flexibility in resource management and task
allocation.
3.
Supplier Management: There can be
synchronization between the design and the sourcing teams so that the
outsourced components meet the quality and performance criteria.
4.
Prototyping: Coordination between distributed
design and manufacturing partners to communicate effectively and timely among
them, so that the prototype developed covers most of the features or sub
features of the original product and it also ensures that the prototype is
scalable and flexible in nature. Similarly, in case a new trend is being tested
as a pilot project, agile tools will help in frequent customer interaction and
collaboration, which will lead to identification and tracking of defects/error
of planning design etc. All these will be properly tracked due to which changes
can be easily identified.
5.
Post sales service and support: Tracking and
managing performance of products once delivered, maintaining logs of any
defects which the customer identifies, and coordinating among various stake
holders helps immensely in satisfactory post sales service and support.
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